During October Today Team helped an up and coming English band when they had run out of promotional CD’s during their tour of the UK.
With another gig only hours away the Today Team sales office received a call from “The Oli Brown Band” www.olibrownband.co.uk Their tour manager needed the latest batch of CD’s picking up from the record company in London and delivering before 7pm for that nights gig in Derby.
The driver was faced with heavy London traffic that day and an accident on the M1 motorway which forced him to take a diversion but he got to the box office just before the deadline which meant the CD’s could go on sale for the fans as they arrived.
The following day after another great night for the band the Today Team sales office received an e-mail from Graham Brown the bands tour manager that read
“Just wanted to say thank you for a superb service yesterday. Thank you for keeping me up to date with where the parcel was and for delivering as per the agreement.
It is such a breath of fresh air to have worked with someone who actually cared about their customer!
I will not hesitate to use your company again and will tell other people to make use of Today Team too”