A transport company had to fail a delivery late on a Friday afternoon as the house in South Wales they intended to deliver to had restricted access and the heavy goods vehicle was far too large to get close enough.

With the goods being a children’s bed that was a birthday present for the following day arranging a delivery for the following week wasn’t an option so the company’s traffic office had to come up with another plan.

One call to Today Team expert same day couriers solved the problem. A transit size van that would fit down the narrow access lanes to the delivery point had collected the bed within 45 minutes and the delivery was completed soon after.

The birthday boy’s mother was over the moon when the bed arrived as up to that point it was looking like the celebrations could be spoilt.

The transport company also expressed their thanks for such an efficient courier service.