Last week we were entrusted to deliver some very important documents for professional sportsman.

A gentleman called us when he realised that the deadline for the boxing competition he was entering was in fact that day and not the following day as he first thought! If the documents were not received by the British Boxing Board within the next 6 hours, the gentleman would not be entered into the competition and months of training could go to waste.

After making a few frantic phone calls to other companies, the gentleman had no joy as the deadline for delivery was so tight. He called us here at Today Team and as we reassured him we could make the 5 o’clock deadline as urgent deliveries are an everyday thing for us.

Within half an hour one of our drivers collected the documents and drove them directly to the British Boxing Board over 200 miles away. The documents were delivered with time to spare and needless to say the gentleman was thrilled when we called him to let him know his delivery had been signed for and he could now concentrate on his important boxing match.

Here at Today Team, we pride ourselves on delivering exceptional customer service to each and every one of our customers. It’s always nice to hear we are doing a good job and we thought it would be good to share some recent feedback comments we have received from just a few of our satisfied customers-

“I was really impressed with the lady on the phone – she was friendly, polite and happy, willingly gave me her name and a reference number when I asked for a quote, so when I called back they knew who I was. I phoned a number of companies but came back to this one as I was impressed with the initial service, rather than going for the cheaper option. Yes, I would use the company again”

“Best courier service I dealt with for a long time!”

“Truly great all-round service. I will have no hesitation in recommending Today Team wherever and whenever possible”

“Today Team are incredibly helpful and always friendly to deal with. When there are problems with the venues we ask them to courier to, they always work professionally and efficiently with us to resolve any issues”

Want to be one of our next satisfied customers? Why not give us a call today and let Today Team take the hassle out of your deliveries!

With the Grand Opening of a new hotel due to take place that evening, all looked to be in jeopardy as a vital power tool that was needed to complete the finishing touches to the refurbishment, broke down.

The Site Manager from the building company called Today Team in a complete panic as there were guests due to arrive for the opening in a few hours time and the nearest replacement machine was 70 miles North of London.

As usual, Today Team leapt into action and the replacement machine was collected within half an hour. Our driver then made his way directly to the hotel and everyone on site was delighted as the finishing touches were made and all was ready for the opening before the guests arrived.

Today Team same day couriers came to the rescue of a lady who was stranded on Christmas Eve after losing her car keys whilst being 250 miles away from home.

Losing the keys was going to cause a major problem so the decision was made to enlist the help of a same day courier and after getting some uninspiring responses from other companies they lady decided to enlist our help.

Our driver collected the keys within 45 minutes of the booking being made and drove the 250 miles from Surrey to Lancashire and delivered them to a very relieved client.

Thankfully the phone didn’t ring on Christmas Day so we all got to enjoy our presents and dinner with no interruptions.

Today Team recently came to the rescue of a lady that had made plans to spend Christmas in France but when she arrived at the Euro Tunnel she had forgotten to pack one vital item for her trip.

Realising that she still had a lengthy drive ahead of her and that she didn’t have time to get back to her home in the Midlands to collect the passport, she needed a quick response and trusted Today Team to pick up the item and get it to her ASAP.

Our driver collected 30 minutes after the booking and delivered it direct to the lady, who was over the moon now that she could continue her onward journey to see her family.

If any of your Christmas plans don’t go quite how they should remember Today Team are only a phone call away.