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Customer Service Role Available

Looking for the next challenge in your logistics career?

Want to be part of a successful and ambitious team with a clear vision of the future?

Confident and professional on the phone?

Love feedback from clients when you solve their Mission Impossible requests?

We’ve had a great journey over the last 12 years with continued growth and we have a vision to grow the business further across the North West and beyond. Because of this, we have an opportunity for someone join our Customer Services team.

This is a rewarding, hands on role, it’s a fast-paced environment where priorities can change minute on minute. You will be responsible for handling calls and emails from clients, discussing their options with them and providing prices and timescales for delivery. You will also proactively follow up live quotes and make customer care calls to our account customers to ensure they are happy with our service and let them know we’re here for their next critical delivery.

You’ll ideally be a resilient, self-starter who is a team player, willing to be flexible and enjoy building relationships with key account customers. As well as previous logistics experience, you’ll need to have excellent verbal communication skills, great attention to detail and first-class data entry / IT skills. The role also includes one week in four on call duties that are done from home with a company laptop and mobile. Experience in a busy courier or logistics office is essential.

We offer a competitive benefits package including a monthly session with a performance psychologist and regular team social events. There will be a detailed induction to Today Team and you will also be provided with on the job training on all aspects of our business. Today Team operate from our head office near Culcheth, which provide a comfortable working environment with free parking on site.

If you want to be part of our exciting journey, then this is an excellent opportunity to join a successful Independent Company that values its team and has a clear vision of future success.

If you’re intrested please email us why you’d be great for the role along with your CV to

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