Frequently Asked Questions
Below are a range of questions we are regularly asked. If the answer to your question is not here call us now on 0844 88 44 547.
Q: Can Today Team make a same day delivery today?
A: Yes, we are same day experts and deliver throughout the UK every day.
Q: Do I need to open an account with Today Team?
A: No, we do have account facilities for frequent users but we also accept credit and debit cards. Please take a look at our Protx news story for further information on what we are doing to take secure payments.
Q: Do Today Team carry fragile goods?
A: Yes, as we offer a dedicated delivery service all goods are secure and handled with care.
Q: Do Today Team have a deadline for collection?
A: No, we can collect 24 hours a day. Today Team can tailor collection and delivery times to your needs and fit in with you. (24 hour service is available to qualified account customers only)
Q: Where can Today Team pick up and deliver to?
A: Today Team collects and delivers throughout the UK 24 hours a day, 365 days a year. (24 hour service is available to qualified account customers only)
Q: Do Today Team provide a proof of delivery?
A: Yes, we send all of our customers updates via e-mail. You will receive an e-mail when your goods are collected and another e-mail when your goods are delivered complete with the name, time and date.
Q: How does Today Team send me my receipt or invoice?
A: Customers that pay by credit or debit card will receive a receipt the same day via e-mail which is ideal for those claiming on their expenses. Account customers will receive invoices weekly and these will be supported by a monthly statement ideal for accounting purposes.
Q: What vehicles does Today Team use?
A: We have access to all vehicles from a small van to a 7.5 Ton truck; please follow this link to our vehicles.
