Frequently Asked Questions
- Can Today Team make a same day delivery today?
- Yes, we are same day experts and deliver throughout the UK every day.
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- Do I need to open an account with Today Team?
- No, we do have account facilities for frequent users but we also accept credit and debit cards. Please take a look at our Protx news story for further information on what we are doing to take secure payments.
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- Do Today Team carry fragile goods?
- Yes, as we offer a dedicated delivery service all goods are secure and handled with care.
- Do Today Team have a deadline for collection?
- No, we can collect 24 hours a day. Today Team can tailor collection and delivery times to your needs and fit in with you. (24 hour service is available to qualified account customers only)
- Where can Today Team pick up and deliver to?
- Today Team collects and delivers throughout the UK 24 hours a day, 365 days a year. (24 hour Courier service is available to qualified account customers only)
- Do Today Team provide a proof of delivery?
- Yes, we send all of our customers updates via e-mail. You will receive an e-mail when your goods are delivered complete with the name, time and date.
- How does Today Team send me my receipt or invoice?
- Customers that pay by credit or debit card will receive a receipt the same day via e-mail which is ideal for those claiming on their expenses. Account customers will receive invoices weekly and these will be supported by a monthly statement ideal for accounting purposes.
- What vehicles does Today Team use?
- We have access to all vehicles from a small van to a 7.5 Ton truck; please follow this link to our vehicles.
