|Following last weeks first nationwide royal mail postal strike for over ten years, Today Team saw an increase in bookings by 20%.|
Jon Woodall, one of Today Teams directors said “The number of calls that we received on Thursday and Friday as a result of the royal mail strike was amazing”.
An increase of 20% in the number of bookings would create problems in many businesses, but with a newly implemented advanced telephone system and their new booking system, all calls were handled efficiently and deliveries carried out to Today Teams high standards.
Jon also quoted “This was a real opportunity for us to test how robust and efficient our new systems are and they performed extremely well. It was very encouraging in light of our plans to grow the business this year.”
More good news as our business continues to grow!