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Privacy policy

To comply with GDPR, as a business we are required to seek consent to store personal information of any individual living in the EU. We are committed to safeguarding that personal information provided by you to us.

This policy describes the information we may receive from you, how we use it, how we store it and the procedures we have in place to protect your privacy and confidentially.

In this policy the terms `we`, `us` and `our` refer to Today Team and “you”, “your” and “yours” refers to any user of this website.

Although cookies are not strictly necessary for the delivery of our website we do use them to enhance the viewers experience. We will always ask you to consent to our use of cookies when you first visit our website.

IMPORTANT: BY SUBMITTING PERSONAL INFORMATION MANUALLY OR IN ELECTRONIC FORM TO US AND/OR BY USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL INFORMATION THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER SET OUT IN THIS POLICY.

At times we may include links to other websites which are not operated by ourselves if we feel they contain information which may be of interest to you. These links do not imply any endorsement of the activities or opinions of these websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any personal information about yourself.

We are constantly improving our methods of communication and adding new functionality and features to this website and to our existing services. Due to these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. We will notify you of the changes via this page if our data practices change. We encourage you to check this page frequently.

Collection of Information

If you have chosen to use our services or receive additional information from us we may collect personal information about you from this website, from telephone conversations, written information sent to us and from other communications. This information would include your name, contact details and other information you volunteer to provide to us. The information you provide is either manually or electronically stored in our databases. We do not sell your data to any third-party organisation.

We also use technology to collect anonymous information about the use of our website in addition to collecting personal information as described above. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website – our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use.

We may use technology to track how often hyperlinks within our website which lead to other pages on our website are used and which pages on our website our visitors choose to view. As before this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.

An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information. We also use your IP address to help diagnose problems with our server and to administer our website.

We may also perform IP lookups to determine which domain you are coming from (e.g.: aol.com, yourcompany.com) to more accurately gauge our users’ demographics.

Cookies
To collect anonymous information, we may use temporary ‘cookies’ that remain in the cookies file of your browser until the browser is closed. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. Cookies by themselves cannot be used to discover the identity of the user.

Use of Information
We will use your information to fulfil your requests, administer any accounts you have with us and to comply with any applicable laws or lawful government and/or regulatory requests. Where we send you information for any purpose, it may be sent by e-mail or post.

From time to time we may also use your information for the following purposes:

  • to inform you of new services we will be providing;
  • to send you updates on issues we think will be of interest to you;
  • to send you requested information on our services;
  • for marketing purposes and market research;
  • internally to administer this website and help us improve our services.

We will disclose to you the information we hold about you, for which we may make a small charge, on receipt of your written request and being satisfied as to your identity. We will correct, amend or delete any information that is inaccurate and notify any third-party recipients of the necessary changes. You may update any information you have given to us by contacting us at the address given above.

Requests to delete information are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.

Disclosure of Information
We do not share, sell or distribute your personal information with unrelated third parties, except as otherwise provided for in this policy and under these limited circumstances.

Security
We have in place various security measures to protect your personal information but cannot guarantee the security of any information you disclose on-line. E-mail is not a secure medium and should not be used to send sensitive or confidential information.

Governing law
This Privacy Statement forms part of our website Terms of Use.

Feedback
We welcome comments about this policy. If you have any questions about this or any part of our service, you may contact us by e-mailing: – info@todayteam.co.uk.

Should you contact Today Team, we confirm we will use this data to contact you.

Need it there today?

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We’re known for being friendly and professional, so just chat through your requirements and leave the rest to us. We organise the delivery and tell you when it’s arrived. Simple.

Call our team now on 01925 202 101

Why work with us?

Today Team are experts in express transport solutions for the UK, Europe and across the globe. We provide secure, reliable and fully insured same day, dedicated and freight forwarding services to clients ranging from SMEs to Blue chip companies.

We pride ourselves on high levels of service and building strong relationships with our clients, who now trust us to handle their varied same day courier needs. From small beginnings in 2005, our philosophy of putting our customers at the centre of all we do and delivering time after time has paid handsome dividends.  We now continue to help hundreds of businesses locally, nationally and internationally with their vital deliveries. So what makes us different?

  • Personal and professional approach
  • Clear pricing – no fuel surcharges
  • Automatic e-mail proof of delivery
  • Flexible – vehicles of all sizes
  • Genuine 24/7 service for account customers

How do we operate?

"Our Lives are So Much Easier Now We Use the Today Team. The Goods Are There on Time, Every Time, and That’s What Matters!"

Julie Benson - A2Z Clothing

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